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Witivio (AI Desk Pro — enterprise AI agents for Microsoft 365 / Teams) — Enterprise internal-service dialogue corpus: real employee questions in natural language inside Microsoft Teams (VPN failures, app-access requests, printer/device setup, security-policy questions), each paired with the specific approved source document the answer was drawn from (e.g. "VPN guide 2026.pdf", "MFA procedure", an IT SharePoint page), plus explicit satisfaction feedback (mandatory thumbs-down rating on every fix), guided diagnostic multi-turn dialogs, escalation-to-human handoffs with retained context, unanswe…
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Enterprise internal-service dialogue corpus: real employee questions in natural language inside Microsoft Teams (VPN failures, app-access requests, printer/device setup, security-policy questions), each paired with the specific approved source document the answer was drawn from (e.g. "VPN guide 2026.pdf", "MFA procedure", an IT SharePoint page), plus explicit satisfaction feedback (mandatory thumbs-down rating on every fix), guided diagnostic multi-turn dialogs, escalation-to-human handoffs with retained context, unanswered-request logs, topic-popularity and deflection analytics, and the indexed SharePoint/knowledge-base corpus itself.
From 3 yearsCoverage Information TechnologyAsset class Equities
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Witivio (AI Desk Pro — enterprise AI agents for Microsoft 365 / Teams) — Enterprise internal-service dialogue corpus: real employee questions in natural language inside Microsoft Teams (VPN failures, app-access requests, printer/device setup, security-policy questions), each paired with the specific approved source document the answer was drawn from (e.g. "VPN guide 2026.pdf", "MFA procedure", an IT SharePoint page), plus explicit satisfaction feedback (mandatory thumbs-down rating on every fix), guided diagnostic multi-turn dialogs, escalation-to-human handoffs with retained context, unanswe…
Witivio offers (Alternative, Sentiment, Reference) — ~50 indexed documents per tenant environment (the page's stated plan default, adjustable via add-ons) across ~5,000-25,000 dialog turns per tenant-year, with the aggregate cross-tenant corpus plausibly 10^5-10^6 labelled question-answer-citation turns once the customer base is summed.
Enterprise RAG evaluation and retrieval training (query→correct approved document pairs are the hardest thing to obtain and this product manufactures them constantly); grounded-generation preference datasets and RLHF from accepted-vs-thumbs-down pairs; enterprise service-desk copilots and IT-ticket intent classification; hallucination/faithfulness benchmarking against cited ground truth; ITSM deflection-rate modelling and cost-to-serve analytics; a distinctive labour-market/operational signal — the volume and mix of internal employee requests (VPN, access provisioning, device setup) is a proxy for IT estate change, hiring waves and system migrations inside real firms.
The data is with 3 years of history.
Coverage spans US, Other; Application Software; alternative, sentiment, reference; equities.
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