Deft Research

Deft Research — Longitudinal national Medicare member-experience panel microdata: annual surveys of 3,100+ Medicare eligibles across Medicare Advantage, MedSupp and Original-Medicare-only, carrying NPS/loyalty measures, plan-switch behaviour in AEP and OEP with reason codes, recall and comprehension of Annual Notice of Change communications, supplemental-benefit usage tied to quality metrics, channel-preference and issue-resolution preferences, plus a separate county-level MAPD + PDP Disruption Tool tracking benefit changes and plan exits. Small specialist holding a genuinely rare label set: …

Deft Research offers (Alternative, Sentiment, Reference) — est. thousands of respondent-level records per year and plausibly 20,000-40,000+ respondents cumulatively across the multi-instrument annual cadence (a 3,100+ sample on the flagship study alone, with several additional instruments per year), each carrying dozens of measures, plus county-level disruption data covering the national MA/PDP universe.

Training churn/switch-propensity models for Medicare products; communication-channel optimization and message-comprehension models for elderly audiences; brand-loyalty and NPS prediction; benefit-design impact models linking supplemental-benefit changes to dissatisfaction and quality metrics; member-simulation and synthetic-cohort corpora; human-preference and evaluation data for healthcare conversational agents aimed at seniors

The data is with 12 years of history.

Coverage spans US; Health Care Technology, Research & Consulting Services; alternative, sentiment, reference; equities.