RIOD

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Charge-point fault and health telemetry with hardware-grounded labels, ingested from OCPP traffic and charge-management-system APIs across all charger brands: StatusNotification and OCPP error-code streams, meter values at session and interval granularity, StartTransaction/StopTransaction correlated session logs, vendor diagnostics where exposed (connector temperature, relay cycle counts, residual-current-device trip counts), and grid-side/site-meter data — processed into per-charger health scores trending over time, root-cause fault classification (grid vs. charger vs. vehicle), session state-machine drop-point analysis, session-success uptime metrics, and energy-delivered-versus-billed revenue anomalies. Uniquely, the vendor also writes charger firmware, so it holds internal signatures vendors never expose