Brickroad
Brickroad
IndexSignalsBlog
/Index//

Product

  • Information Frontier Agent
  • Vendor Management Agent
  • Product Tour
  • Pricing

Solutions

  • All Solutions
  • Atlas
  • Wayfinder
  • Horizon

Suppliers

  • Sell Your Data
  • Start Onboarding
  • Programmatic Data License

Community

  • Public Index
  • Signals
  • Blog

Company

  • About
  • Team
  • Careers
  • Brand

Connect

  • LinkedIn
  • X
PrivacyTermsCookies

© 2026 Brickroad

/Index/Fesensi/Multi-agent service-desk operational corpus
F

Multi-agent service-desk operational corpus

FESENSIManage supplier listing

Multi-agent service-desk operational corpus: tickets with auto-triage category and sentiment score, routing/escalation chains, per-agent task orchestration logs from an ecosystem of specialised AI agents, full lifecycle state transitions (Open / In Progress / Resolved / Closed), SLA breach and backlog-aging records, and 20+ report dimensions spanning categories, priorities and resolution outcomes.

Open buyer room →
Fesensi/Multi-agent service-desk operational corpus
SampleCoverage

Sample

Brickroad customers

Sample this dataset before you buy it.

Your sourcing agent asks Fesensi and files the sample in your catalog — private to you.

Start 7-day trial→Nothing is charged until the trial ends.

Coverage

Universe, instruments and categories.

Industry
Application Software
Instruments
equities
Categories
AlternativeSentiment
Regions
APAC
Sample tickers
D3SG.SISEL.AXCRWDNOWSERV
Dataset card
Type
not stated
Format
Text (ticket requests, agent messages, triage rationales) + Tabular (lifecycle states, SLA metrics, category and priority fields, escalation events)
Volume
Small — est. tens of thousands to low millions of tickets in aggregate across tenants; each ticket carries triage, sentiment, lifecycle and SLA metadata, so the label density per record is the value rather than the row count
Users
N/A as a consumer metric — B2B service-desk platform run by a 2-person Singapore entity; est. tens of pilot/SMB tenants on a free-trial motion, not a published count
History
1 years
Update frequency
not stated
Growth
Active (very early) — site rebuilt with 2026-dated assets, free-trial and demo funnel live, community subdomain and support centre stood up; still a 2-person operation
Launched
~2025 (copyright footer reads '2025 © FESENSI.com'), with site and brand assets published in 2026
Delivery
not stated
Entity mapping
not stated
Sample
not stated
Point-in-time
not stated
Licence
not stated

supplier index read from their site

Fesensi has not added their own details yet. Not yet on file:

  • Dataset
  • Data dictionary
  • Coverage
  • Provenance
  • Rights & data handling