Cross-enterprise endpoint and application telemetry

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Cross-enterprise endpoint and application telemetry: per-application install-vs-actual-use reconciliation per seat (deployed entitlements vs 30-day active use, license tier, device type, who logs in and how often), plus app launch duration, hang/crash and slow-app event logs, session/VDI performance metrics, and device hardware configuration paired with employee experience scores. The published benchmarks (49% of provisioned SaaS licenses used; ~$18M average annual idle-license waste, up to $127M at large enterprises, ~$2M at SMBs) are themselves derived from this aggregated cross-customer usage base.