Multilingual, multi-channel customer-interaction data

Name: Multilingual, multi-channel customer-interaction data (voice, chat, email) generated by CallSphere's AI agents deployed across healthcare, real estate, hospitality, home services, and logistics clients — raw call transcripts and structured task records plus automatically derived sentiment, intent, lead-score, and satisfaction labels on every conversation.
Creator: CallSphere Inc

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Multilingual, multi-channel customer-interaction data (voice, chat, email) generated by CallSphere's AI agents deployed across healthcare, real estate, hospitality, home services, and logistics clients — raw call transcripts and structured task records plus automatically derived sentiment, intent, lead-score, and satisfaction labels on every conversation.

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Sample

Brickroad customers

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Coverage

Universe, instruments and categories.

Industry: Application Software
Instruments: equities
Categories: AlternativeSentiment

Dataset card

Type: not stated
Format: Multimodal (voice audio + transcribed text + structured metadata)
Volume: Not disclosed; given 2 employees and a handful of named client wins across 2026, likely low thousands of recorded calls/conversations to date, scaling with each new vertical/geography (e.g. a 2026 Hong Kong expansion for a logistics client).
Users: Not applicable in the consumer sense — B2B AI-agent infrastructure, so the relevant proxy is inbound call/chat volume per deployed client rather than MAU/DAU (each client receives 24/7 AI call coverage). Undisclosed; with 2 employees and a handful of named 2026 client wins, conversation volume is plausibly in the low thousands to date.
History: 2 years
Update frequency: not stated
Growth: Active — multiple 2026 LinkedIn posts announce new clients across New York, Texas, Washington, South Carolina, and a Hong Kong expansion; company is actively hiring a founding/co-founder engineer.
Launched: ~2025 (founder's GitHub profile shows CallSphere affiliation from account activity in 2024-2025; LinkedIn hiring and client-win posts begin appearing through 2026, consistent with a 2025 product launch)
Delivery: not stated
Entity mapping: not stated
Sample: not stated
Point-in-time: not stated
Licence: not stated

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