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[withheld] — Adjudicated unemployment-insurance fraud and overpayment case data produced inside a government BPO engagement. [withheld] ran outbound contact-centre plus back-office investigation, adjudication and recovery for a state workforce agency's suspicious-claim backlog: 400,000 of 1.5M claims flagged fraudulent in one state alone, 11,000+ overpayment reviews in the first three days and 34,000+ questionable-identity claims reviewed in ten weeks. The byproduct is a labelled corpus of claim-level fraud dispositions (identity-theft vs honest error vs va…