EV charger fault and repair dataset

Name: EV charger fault and repair dataset: half a billion data points comprising 500M+ observed charge sessions with telemetry and charger-behaviour events, plus 10,000+ resolved issue tickets each closed out with a documented root cause and fix, spanning 60+ charging-management systems and OEMs nationwide — with measured Mean Time To Resolution decomposed across the intake, diagnostics and field-repair tiers
Creator: ChargerHelp

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EV charger fault and repair dataset: half a billion data points comprising 500M+ observed charge sessions with telemetry and charger-behaviour events, plus 10,000+ resolved issue tickets each closed out with a documented root cause and fix, spanning 60+ charging-management systems and OEMs nationwide — with measured Mean Time To Resolution decomposed across the intake, diagnostics and field-repair tiers

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Coverage

Universe, instruments and categories.

Industry: Electrical Equipment & PartsProfessional Staff & Fleet Services
Instruments: equitiesfixed_income
Categories: AlternativeSentimentReferenceESG
Regions: US
Sample tickers: CHPTBLNKTSLAGEVETNBEPLUGEMR

Dataset card

Type: not stated
Format: Operational telemetry and ticketing records aggregated into an annual reliability report; the underlying asset is time-series charger events joined to structured fault tickets carrying root cause, repair action, visit counts and timestamps, not currently offered as a dataset product
Volume: Half a billion data points: 500M+ observed charge sessions of telemetry and charger-behaviour events, 10,000+ root-cause-documented fault tickets, and 60+ CMS/OEM integrations, all aggregated across every major US charging network
Users: N/A — B2B field-service and telemetry platform contracted with operators, OEMs and CMS providers, not a registered-user product; scale is measured in chargers serviced and sessions observed rather than accounts
History: 6 years
Update frequency: not stated
Growth: Active — publishes a dated annual reliability report series (2026 edition live), states nationwide OEM support across every major network, and is Series A funded at 50 staff with a CEO publicly fronting the data agenda
Launched: not stated
Delivery: not stated
Entity mapping: not stated
Sample: not stated
Point-in-time: not stated
Licence: not stated

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